New Zealand Couriers

1. Parcel Details

2. Delivery Costs

3. Contact Details

4. Payment

5. Confirmation

Thanks! Now just add your address details and click through to get your quote.

Where are you sending?

I want this parcel picked up

I can drop off at branch

I am sending from

Nearest Branch

I am sending to

What are you sending?

Length

Height

Width

Enter the length, height, and width of your parcel.

Parcel weight

Knowing the correct weight helps us take care of our team handling items. Find out more

Please ensure the dimensions and weight entered are for your item fully packaged and ready to send. These are the 'declared parcel measurements'. If the dimensions and/or weight of your actual parcel differ from the declared parcel measurements when measured by our systems, we reserve the right to charge the card you use for payment of a billing correction fee.

Billing Correction Fee

The billing correction fee will be made up of:

The additional cost of moving a larger and/or heavier item than was declared
An administration charge
GST on the total amount above

We will notify you by email prior to charging you a billing correction fee, including the amount of the fee and the expected date of charging.

I understand the maximum compensation cover limit available to me as a sender for an item using this service is $500 NZD and I may choose to insure any higher value item separately myself.

I authorise New Zealand Couriers to charge the card I use for payment any billing correction fee payable in connection with an item I send using this service, which will occur where the declared parcel measurements differ from the actual parcel measurements.

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Dimensions tip

Use a standard pen to work out the dimensions. A standard pen is approximately 14cm, e.g. a CD is 1 pen long by 1 pen wide.

Weight tip

A block of butter weighs 500g or 0.5kg.

What is a billing correction fee?

The billing correction fee will be made up of:

The additional cost of moving a larger and/or heavier item than was declared
An administration charge
GST on the total amount above

We will notify you by email prior to charging you a billing correction fee, including the amount of the fee and the expected date of charging.

Any questions

Our frequently asked questions are here but if there is anything else, feel free to call us on 0800 800 841

Delivery Costs

*

Delivery target:

Saturday Delivery (Not available for this delivery address)

Saturday Delivery

New Zealand Couriers delivers overnight courier services nationwide during the working week. (Mon-Fri) If 'Saturday Delivery' is selected, we will deliver as swiftly as possible (this may be earlier than Saturday ie delivery on Friday).

'Saturday Delivery' should not usually be selected prior to Thursday (choosing it earlier does not change the fact that you are booking an overnight service).

'Saturday Delivery' is not available for Non-Urban/Rural Delivery Zones.

If you choose to drop-off a Saturday Delivery item, Branch drop-off should be prior to 3pm Friday.

National Public Holidays and Regional Anniversary Days (both at Sender & Receiver's location) will impact our ability to complete an actual Saturday Delivery.

I agree to the above Saturday Delivery terms

* This is an estimate. Please ensure dimensions/weight given, are for your item fully packaged and ready to send. If your actual parcel differs - we reserve the right to charge a billing correction fee (based on correct dimensions & weight + admin cost of change). Price is inclusive of GST.

This offer includes:

National courier coverage
Pickup from your preferred spot
Track & trace
Email notifications
Any applicable surcharges
Saturday Delivery ($ + GST)

Details and Add-ons

Where are you sending?

From:

To:

Edit

What are you sending?

Edit

Any questions

Our frequently asked questions are here but if there is anything else, feel free to call us on 0800 800 841

Contact Details

Complete and confirm your details below. These will be printed on your label.

Sending from:

First name

Last name

Business name (if applicable)

Phone

Email address

Date to have parcel ready for your pickup

Pickups can't be made on weekends, statutory holidays or in advance of 3 days. Your pickup will be completed on our next visit to this area. Note: If this is a residential area this may be on the next working day.

Where will you leave your parcel?

Alternative Pickup location or Additional Information

The courier is unable to phone you prior to pickup, so please make sure the parcel is easily accessible.

Alex Smith

+64 123 4567

alex.smith@email.com

Parcel ready for pickup by: Monday 03

By front door

Sending to:

First name

Last name

Business name (if applicable)

Phone

Email address

Additional delivery information (optional)

The courier is unable to phone prior to delivery.

Billing information

edit

I have a different billing address

Billing information

Use same contact details as 'Sending from'

First name

Last name

Business name (if applicable)

Billing street address

Billing suburb

Billing city

Billing country

Phone

I confirm my parcel will be ready (correctly packaged and labelled) for collection on my selected pickup date.

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Where are you sending?

From:

To:

Edit

What are you sending?

Edit

Estimated Quote

Delivery target:

Total:

Any questions

Our frequently asked questions are here but if there is anything else, feel free to call us on 0800 800 841

Terms and Conditions

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I confirm that the parcel I am sending does not contain dangerous goods

I confirm that the parcel I am sending does not contain prohibited items

I accept the terms and conditions

Frequently Asked Questions

What are the restrictions on the goods I can send?

We do not carry items such as cash, liquids, antiques, glass or other valuables. We also do not carry dangerous goods such as explosives, corrosives, flammables, aerosols or poisonous substances. This includes lithium batteries, e.g. mobile phones, laptops, and vapes. View the full list here.

Please be mindful of packaging when considering sending fragile items – there are also certain items that cannot travel through our courier network – ie: flowers and cakes.

What are the weight and size limits for ‘Send a parcel’?

Any items heavier than 25kg, larger than 0.1m³, or longer than 1.80m cannot be sent. We will let you know if any of these limits are reached when you use ‘Send a parcel’.

What do I do if my courier label is incorrect?

If your courier label is incorrect ie: the wrong address, it will need to be cancelled. Please contact New Zealand Couriers customer services on 0800 800 841. We will need to cancel the courier label and arrange for a refund to the card that was billed for the transaction. You will need to create a new courier label on ‘Send a parcel’.

Can you pick up the parcel from my address?

‘Send a parcel’ will allow pickups from most business and residential addresses but not rural/non-urban addresses. Use Address Checker to see if a delivery address is in a Rural/Non-Urban Zone, Business Zone or Residential Zone. There must be access to the property and specified location, so our courier can pickup the parcel from your address. We also cannot pickup from or deliver to Stewart Island, Great Barrier Island, Waiheke Island and Chatham Island. We do not pick up or deliver from PO Boxes or Private Bags.

Do I need to print my own label?

Yes, you will need to print your own label and apply it to the top of the box prior to courier pickup or branch drop off.